Description

> Dispatch Time: Our standard dispatch time for scrunchies is typically 1 to 3 business days.
> Peak Periods: During busy seasons or promotions, dispatch times may be slightly longer due to increased order volumes.
> Timely Delivery: We prioritize timely dispatch to ensure you receive your scrunchies promptly.

Shipping

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Shipping & Delivery

Shipping and Delivery

Basic terms and Policy

Product will be dispatched after the confirmation of the payment form buyer.
It might take 24 hours to 72 hours in processing the product before dispatch.
Custom/Tribal products like Personal Coffee Cup Bamboo Bottle, Painting,
Handprinted Saree may additional time to produce and procure.
For more information please refer to terms of use in company section of our website

Return Policy

At BrandHindu.com, we strive to ensure your satisfaction with every purchase. Our return and exchange policy is designed to provide you with a smooth and hassle-free experience. Please read the following policy guidelines for your reference:

Eligibility for Returns:
- Damaged Products: If the product you receive is damaged during transit or delivery, we will accept returns/exchange
- Defective Products: If you receive a product that is not functioning properly or has a manufacturing defect, you can exchange it.
- Wrong Product: In case you receive a product different from what you ordered, we will accept returns and exchange the product.
Reporting Returns:
- Please report any damage, defects, or wrong products within 48 hours from the time of delivery to the seller or Brandhindu's Support Email.
- Make sure to provide us with detailed documentation, including photographs or videos of the damaged product and packaging to support@brandhindu.com
Return Process:
- If you report damage, defects, or a wrong product, we may request you to return the item (at our expense) for inspection and verification.
- We will guide you through the return process, including any required documentation or forms.
Resolution Options:
- After confirming the damage, defects, or wrong product, we offer the following resolution options: a. Replacement/Exchange: We will provide you with a replacement product at no additional cost.
- Refunds may only be provided as per seller policy or unavailability of a specific product ordered originally.
Communication and Customer Service:
- We value your satisfaction and will maintain open communication with you throughout the return process, providing timely updates on the status of the resolution.
- Our dedicated customer service team is available to address any concerns or queries you may have regarding the damaged or defective product.