Shipping Policy for brandhindu.10web.me Multivendor Marketplace
Introduction At brandhindu.10web.me, we strive to provide our customers with an exceptional shopping experience, including fast and reliable shipping. This policy applies to all orders placed on our multivendor marketplace, regardless of the vendor.
Shipping Methods We offer various shipping methods for our customers to choose from, depending on the size and weight of the order, and the urgency of delivery. Our shipping methods include:
- Standard Shipping: This is our most affordable shipping option, which typically takes 5-7 business days for delivery within India. However, please note that delivery times may vary depending on the destination and local conditions.
- Express Shipping: This option is faster and usually takes 2-3 business days for delivery within India. However, please note that delivery times may vary depending on the destination and local conditions.
- International Shipping: We also offer shipping to most major countries around the world. Delivery times and costs may vary depending on the destination. Please note that international orders may be subject to customs fees, taxes, or other charges that are beyond our control.
The major countries we support for international shipping include:
- United States
- Canada
- United Kingdom
- Australia
- Germany
- UAE
If you do not see your country on this list, please contact us at support@brandhindu.com to inquire about shipping options to your location.
Shipping Costs Shipping costs will vary depending on the shipping method chosen, the weight and size of the order, and the shipping destination. The customer will be responsible for paying any applicable shipping costs, which will be clearly displayed at checkout.
Various Categories of product may take different time depending upon their availability and in-stock product, if the product is in stock it shall be dispatched within 48 hours and/or if any product is made on order it will take additional time to make it available to the customer, eg Painting or Hand-printed clothing or Made on order labelled products, this information will be mentioned in product description, additionally our team may inform you upon the order confirmation.
Order Processing and Shipping Times We work closely with our vendors to ensure that orders are processed and shipped as quickly as possible. However, order processing and shipping times may vary depending on the vendor and the product. Please refer to the product page for estimated shipping times, and note that these times are subject to change. Once the order has shipped, the customer will receive an email with a tracking number to monitor the progress of their shipment.
Returns and Refunds
Returns and Refunds
Returns and Refunds We want our customers to be completely satisfied with their purchase. If a customer receives a damaged or defective item, they can request a return or refund within 7 days of receiving the item. The customer will be responsible for shipping the item back to the vendor, unless the vendor agrees to cover the cost of return shipping. Refunds will be issued to the customer’s original payment method once the item has been received and inspected. Customer is requested to provide proof of delivery and order opening video/pictures upon request.
Product Cancellation
Customer can file the return request from RMA section in My-Orders Page or Click here
Conclusion We hope this shipping policy provides our customers with all the information they need to make an informed purchase on our multivendor marketplace. If you have any questions or concerns, please don’t hesitate to contact us at support@brandhindu.com. Thank you for shopping with us!